Thanks for your feedback!
We’re sorry to hear that the food you received was not what you had hoped for.
We’ve made some recent changes to our delivery program in order to bring you fresh food in insulated boxes. With these changes, your delivery days may have shifted based on your location to protect the freshness and shelf life of certain items. Our delivery program is still relatively new and we're constantly looking for new ways to improve your experience.
If you'd like to share anything more specific, we're all ears!